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HVAC / Plumbing / Electrical

Your office, run by us.

Call booking, dispatch, follow-up and books, built exclusively for residential trade shops doing $750k to $3M.

Starts at $1,450 a month. Most shops land at $3,950. No setup fee, no contract.

$0Setup fee
0Contracts. Thirty days' notice.
4wkFrom yes to running
1Shop installed at a time
The problem

You don't need to hire another office person. You need the office to stop depending on one.

In most shops your size the whole office is one person. She knows which customer to call back first, which invoice never went out, and which tech to send where. None of it is written down. When she takes a week off you find out how much of the business lives in her head.

Hire another one and you've got the same problem with a new name, after paying to find her and waiting months while she learns your customers.

What we hear from shop owners:

Nobody knows on Monday.Calls that come in after five get a voicemail, and nobody can say whether anyone called back.
Estimates never followed up.Quoted once, then dropped, because following up is nobody's actual job.
Pricing decided on instinct.The books are weeks behind, so last month's numbers are not there when you need them.
Nothing happens unless he touches it.The owner is the backstop, including on Saturday.
What we run

We don't sell software. We do the work.

You keep your tools. We run them, and every Monday you see what happened.

01THE PHONE

Calls answered and booked

Business hours, after hours, and when two ring at once. Booked into your existing schedule, not a separate one we keep.

02FOLLOW-UP

Estimates chased until they close or die

Every unsold estimate gets a documented sequence. You get a booked job or a written no. Neither one is left sitting.

03THE BOOKS

Invoiced, chased, reconciled

Invoices out the day the job closes, receivables chased on a schedule, and the month closed in QuickBooks.

One report every Monday, on the same four numbers

Calls taken and missed. Jobs booked. Estimates outstanding and their value. Cash collected against cash invoiced. Same four numbers every week, so you can see the trend.

Housecall Pro Jobber QuickBooks Online

Running something else? We'll tell you on the call whether we can work on it.

What it costs

Published, flat, and cheaper than the hire it replaces.

One flat monthly price. No hourly billing, no setup fee.

Entry

Front Desk

$1,450/month

Calls answered and booked, business hours and after hours. Web leads answered the same day they land.

Where most shops land

The Office

$3,950/month

Front Desk, plus dispatch coordination, estimate follow-up, invoicing and receivables, your books closed monthly, and the Monday report.

This is the tier that replaces a hire. Compare it to a full-time office salary plus payroll tax and benefits.

Larger shops

Operating System

$7,500/month

The Office, plus job costing, the permit and compliance desk, maintenance agreement renewals, and a quarterly review with us.

Our first five clients get a founding rate below these prices in exchange for letting us publish what we did and what it changed. We haven't filled those five yet.

Our terms

Two promises. Hold us to them.

30

No contract. Thirty days' notice.

No term, no minimum. If we're not worth it, fire us. Give us thirty days' notice and we're gone.

Yours

You're never locked in.

Everything runs in your accounts, under your logins, documented in your records. Leave and you keep all of it, plus a thirty-day handover.

Current work

Two shops, running now.

Running now

An electrical contractor and an HVAC shop

Names and results go up here with their permission.

StatusRunning
TradesElectrical, HVAC
Qualification

This is a fit if

  • You run an established shop with crews in the field, roughly four to fifteen, not a one-truck operation.
  • You already have work coming in. We make the office keep up with the field. We don't generate leads.
  • Your office is one person, your spouse, or you, and that is the part that worries you.
  • You already pay for a field service platform and accounting software, even if you use half of it.
This is not a fit if
  • You're looking for ads, SEO, or lead generation. We don't do any of it and we'll refer you to someone who does.
  • You want a phone bot. Those exist, several are good, and they cost a fraction of this. We're not one.
  • You want us to own the relationship with your customers. We answer as your shop, and it stays your shop.

Twenty minutes, no deck.

Tell us what the office is losing. We'll tell you if we can take it over and what it costs.